When severe weather strikes, the safety of passengers and employees is the top priority at Houston Airports. While travelers may only see the temporary pause in activity, an intricate process unfolds behind the scenes to protect workers and quickly restore normal operations.
1. Why is my flight delayed even after the storm has passed?
We understand delays are frustrating. Here’s why flights may still be delayed after the storm has passed—and what’s happening behind the scenes to get you moving. Severe weather often causes a backlog of arriving and departing flights, leading to gate congestion. Once severe weather clears, the airport must conduct airfield inspections to ensure runways, taxiways and lighting systems are safe. Ground crews also need time to refuel planes, reload baggage and prepare gates. This process takes time, but rest assured our teams are working as quickly as possible while prioritizing safety.
2. What causes baggage delays during severe weather?
When lightning is present, FAA safety rules require ground crews to pause all outdoor activity and seek shelter. After the storm, crews jump back into action—unloading luggage, refueling planes and preparing gates—all while following FAA safety protocols. We appreciate your patience as we work to get operations back on track and return your bags as quickly as possible.
3. Why can’t my plane get to a gate right away?
After a weather delay, there may be a backlog of flights waiting for available gates. This can temporarily slow the flow of arriving planes, even after the weather improves. Houston Airports does everything it can to support airlines and the FAA as they safely clear this backlog as quickly as possible.
4. What should I do if I’m picking someone up during severe weather?
To help keep traffic moving, we ask drivers to use our cell phone lots and wait until passengers are ready to be picked up curbside. This reduces congestion and makes it easier for everyone to navigate the airport during busy times.
5. How can I stay informed during weather-related delays?
Houston Airports is committed to keeping passengers informed. Updates are shared through:
- The Houston Airports website: fly2houston.com
- Social media channels: Follow us on Facebook, X (formerly Twitter) and Instagram
- In-terminal monitors and announcements
- Airline apps and websites for real-time flight updates
6. How is Houston Airports working to improve its storm response?
We’re always learning from each weather event to strengthen our processes. Recent improvements include additional staffing during disruptions, better communication tools and enhanced infrastructure like LED runway lighting and upgraded drainage systems. Houston Airports remains dedicated to providing a safe, clean, and comfortable environment, even during severe weather.
7. What amenities are available if I’m stuck waiting?
Passengers can enjoy:
- Complimentary Wi-Fi throughout the airport.
- Award-winning public art displays and live music through the Harmony in the Air program.
- Dining and retail options, including 24/7 vending machines.
8. Are Houston Airports designated as shelters or warming centers?
It's important to understand that airports are not shelters. While we recognize that individuals may seek refuge from inclement weather, particularly when temperatures drop, airports are not equipped to provide shelter or support services for homeless individuals. Our focus remains on ensuring the safe and efficient operation of the airport for travelers. In cases where individuals might be looking for shelter, HPD officers and airport operations agents work to connect them with appropriate resources, including transportation to shelters or other support services.